344 Processing Requests

344.1 Form

344.11 Sender’s Responsibility

The sender must enter the return address on the return receipt.

344.12 Accepting Clerk’s Responsibility

The accepting clerk must:

1. Record the return receipt fee on the insured or registered mailing receipt.
2. Enter the address of the addressee on the return receipt.
3. Attach the return receipt to the item.
4. Affix and cancel postage equal to the sum of the return receipt fee, postage, and other applicable fees.

344.2 Marking

The accepting clerk must mark address side of item either “AVIS DE RECEPTION” or “A.”

344.3 Return Receipt Improperly Completed or Not Received

If the sender does not receive a return receipt for which a fee was paid, or if the sender receives an improperly completed return receipt, an inquiry may be filed. (See 920 for inquiry procedures.)