Postal Explorer > IMM Issue 35 - International Mail Manual > 9 Inquiries, Indemnities, and Refunds > 930 Indemnity Payments > 935 Payments for Express Mail International

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935 Payments for Express Mail International

935.1 When Authorized

Express Mail International shipments are covered by document reconstruction and merchandise insurance in case of loss, damage, or rifling. Indemnity will be paid by the Postal Service as specified in DMM 609 and 503 and IMM 221.3 and 935.2.

935.2 When Prohibited

Indemnity for Express Mail International items will not be paid:

  1. For delay in delivery.
  2. When the contents are prohibited.
  3. For any items seized by customs or any other government agency.
  4. When no inquiry or claim has been made by the mailer within 90 days from the date of mailing.
  5. For damage that results from the quality of the contents; that is, inability, due to its nature, to withstand the ordinary incidents of international Express Mail carriage. See DMM 609.
  6. When delivery was made under conditions prescribed for Express Mail International items by the country of destination.
  7. When evidence of mailing has not been presented.
  8. For any reason specified in DMM 609.



Link to "934 Payments for Registered Mail"Link to contents for "9 Inquiries, Indemnities, and Refunds"      Link to IndexLink to "940 Postage Refunds"