QSG 110 Retail Letters, Flats, and Parcels

Weight and size limitations vary for international and military service (see the International Mail Manual or your local postmaster for more information).

Prices and Fees (113.1.0)

Except for the Express Mail flat-rate envelope, Express Mail prices are based on weight and zone.

Matter mailed in the Express Mail flat-rate envelope provided by the USPS is charged $16.50 for retail customers and $16.00 for commercial customers, regardless of weight or destination.

Commercial Base Prices: Express Mail commercial base prices are 3 percent below retail prices and are available to customers who use: Express Mail Corporate Accounts (EMCA), including Federal Agency Accounts, or Click-N-Ship, or are registered end users of a PC Postage product using shipping labels (413.1.0).

Commercial Volume Rebates: Quarterly rebates will be provided to customers who qualify for the commercial base prices and whose account volume exceeds a minimum threshold. The rebate is based on the volume of Express Mail mailed in a postal quarter. For additional information, see 413.1.5.

Pickup on Demand service (507.6.0): $14.75 per stop (regardless of the number of pieces); service and information available by calling 1-800-222-1811 or at www.usps.com. Only one fee for Express Mail, Priority Mail, or Parcel Post picked up at same time.

Carrier Pickup: free; submit your request online at www.usps.com and have your Express Mail, Priority Mail, or international packages, with postage affixed, ready when your carrier arrives for your regular mail delivery.

Content Standards (113.3.0)

First-Class Mail, Priority Mail, or Express Mail is required for personal correspondence, handwritten or typewritten material, and bills or statements of account. Express Mail also may be used for any nonrestricted (601.8.0) mailable item.

Service Features (113.4.0)

Express Mail is a money-back guaranteed overnight to 2-day service that includes tracking, proof of delivery, and insurance up to $100. Express Mail Sunday/holiday delivery is available to many destinations for an additional $12.50. Mailers may use the Price Calculator at www.usps.com, call 1-800-222-1811, or visit www.usps.com for delivery information between specific ZIP Codes. Express Mail envelopes and boxes are available from local post offices or online at www.usps.com at no additional cost. Customized preprinted labels also are available by contacting your local post office. Matter mailed in USPS-provided Express Mail packaging is subject to Express Mail prices regardless of how the packaging is reconfigured or how markings may be obliterated. Express Mail International Service is available between the United States and most foreign countries. Express Mail tracking is available on the USPS Web site at www.usps.com.

Express Mail Next Day Delivery (113.4.2) provides guaranteed overnight service to designated destination
3-digit ZIP Code delivery areas, facilities, or locations (Post Office to Addressee Service). Items are delivered to an addressee within the designated delivery area of the destination facility by noon or 3 p.m. on the next day. If delivery is not made, the addressee is notified, a second notice is left on the third day, and a second delivery is attempted upon customer request. For additional options, see Hold For Pickup and Custom Designed.

Hold For Pickup (113.4.2.4) items presented for Express Mail Next Day Delivery are available for claim by the addressee at the destination facility by 10 a.m., 12 p.m., or 3 p.m. of the next day the destination office is open for retail business.

Express Mail Military Service (113.4.4) is available between the United States and designated APO/FPOs. Shipments are delivered in 2 to 3 days to more than 300 locations in Europe, Asia, and Panama.

Custom Designed is available between locations in the United States on a scheduled basis under a service agreement (413.4.4).

Postage Payment and Documentation (114)

Express Mail postage may be paid by stamps, postage meter, PC Postage, or Express Mail Corporate Account.

Mail Preparation (115)

For each Express Mail item, the mailer must complete a mailing label-either Label 11-A or Label 11-E for Hold For Pickup Service, or Label 11-B or Label 11-F for Post Office to Addressee Service.

Each piece should include a complete delivery and return address with correct ZIP Code or ZIP+4 code.

Enter and Deposit (116)

Express Mail Next Day and Second Day items may be mailed at post offices, stations, and branches; dropped into Express Mail collection boxes; handed to carriers; or picked up by the USPS. Acceptance and collection information may be obtained by calling 1-800-222-1811 or contacting your local postmaster.

Extra Services (503.1.0)

Return receipt service is available (503.6.0). Insurance against loss, damage, or rifling is included at no extra cost up to $100 (503.1.0). Additional merchandise insurance may be available up to $5,000, depending on the value and nature of the item. Claims must be filed within 90 days of the date of mailing (609.1.0). For an overview of extra services, see Quick Service Guide 503.

Waiver of signature: mailers may instruct the USPS to deliver Express Mail packages without obtaining the addressee's signature by signing the waiver on the Express Mail label. A waiver of signature cannot be used for Express Mail Custom Designed Service, Express Mail COD, or Express Mail with additional insurance.

For the specific DMM standards applicable to this category of mail, consult the DMM sections referenced above and the general sections within each DMM module.

Express Mail—Retail


Weight Not Over (pounds)	Zone^{¹, ²}
Weight Not Over (pounds)	Local, 1 & 2	3	4	5	6	7	8
0.5	$12.60	$14.65	$17.45	$18.30	$18.60	$19.25	$19.50
1	14.55	19.00	22.40	22.65	22.90	23.15	23.40
2	15.70	20.15	24.65	24.90	25.15	25.40	25.65
3	16.65	21.35	28.40	28.65	28.90	29.15	29.40
4	17.95	22.75	32.10	32.35	32.60	32.85	33.10
5	18.60	24.35	35.85	36.10	36.35	36.60	36.85
6	21.85	29.25	39.55	39.80	40.05	40.30	40.55
7	25.10	34.15	43.25	43.50	43.75	44.00	44.25
8	26.35	35.15	47.00	47.25	47.50	47.75	48.00
9	27.80	36.65	50.35	50.95	51.20	51.45	51.70
10	28.60	38.10	52.70	53.55	53.80	54.05	54.30
11	32.00	43.00	55.40	56.15	56.40	56.65	56.90
12	32.00	46.00	58.40	58.70	58.95	59.20	59.45
13	32.00	49.00	61.05	61.30	61.55	61.80	62.05
14	33.00	52.00	63.60	63.85	64.10	64.35	64.60
15	35.00	55.00	66.20	66.45	66.70	66.95	67.20
16	36.00	58.00	68.80	69.05	69.30	69.55	69.80
17	38.00	61.00	71.35	71.60	71.85	72.10	72.35
18	40.00	64.00	73.95	74.20	74.45	74.70	74.95
19	41.00	67.00	76.50	76.75	77.00	77.25	77.50
20	43.00	70.00	79.10	79.35	79.60	79.85	80.10
21	44.00	73.00	81.95	82.70	82.95	83.20	83.45
22	46.00	76.00	84.00	85.25	85.50	85.75	86.00
23	47.00	79.00	86.45	87.85	88.10	88.35	88.60
24	49.00	82.00	89.20	90.40	90.65	90.90	91.15
25	51.00	85.00	91.40	93.00	93.25	93.50	93.75
26	52.00	88.00	94.05	95.60	95.85	96.10	96.35
27	54.00	91.00	96.45	98.15	98.40	98.65	98.90
28	55.00	94.00	99.55	100.75	101.00	101.25	101.50
29	57.00	97.00	102.80	103.30	103.55	103.80	104.05
30	59.00	100.00	106.05	106.40	106.65	106.90	107.40
31	60.00	103.00	109.30	109.65	109.90	110.15	110.70
32	62.00	106.00	112.55	112.90	113.15	113.40	114.00
33	63.00	109.00	115.80	116.20	116.45	116.70	117.30
34	65.00	112.00	119.10	119.45	119.70	119.95	120.60
35	66.00	115.00	122.35	122.75	123.00	123.25	123.90
36	68.00	118.00	125.60	126.00	126.25	126.50	127.20
37	$70.00	$121.00	$128.85	$129.30	$129.55	$129.80	$130.50
38	71.00	124.00	132.10	132.55	132.80	133.05	133.80
39	73.00	127.00	135.40	135.80	136.05	136.30	137.10
40

Quick Service Guide 110

Retail Letters, Flats, and Parcels

Express Mail

Physical Standards (101.4.0)