743 Parcels Addressed Through Banks or Other Organizations

743.1 Notification of Arrival

If a parcel is addressed to a bank or other organization for delivery to a second addressee, the Post Office facility will notify both addressees of the arrival of the parcel and will then deliver it to the first addressee, or hold it if the first addressee so requests. If the parcel is held, the Post Office facility will deliver it to the second address only with written permission from the first addressee, unless the sender has arranged for a change of address. If delivery to the second addressee involves forwarding the parcel to another Post Office facility, the parcel will be subject to forwarding postage as provided in 764.13. In all cases, electronic record management sites will scan/enter the mailpiece barcode and enter the corresponding event code in the handheld scanner.

743.2 Filing Authorization

After delivery to the second addressee, the Post Office facility will keep the first addressee’s written authorization for 1 year, in case of inquiry. Authorizations will be filed as follows:

  1. For insured parcels: with addressees’ receipts.
  2. For uninsured parcels: in any appropriate place.