Here are some useful mailing hints for senders and recipients.
You can send mail by:
- Dropping it into a blue collection box.
- Leaving it in your home mailbox.
- Scheduling a pickup.
- Taking it to a Post Office.
If your item weighs more than 13 ounces, and you have affixed postage stamps, you must take it to an employee at the retail counter of a Post Office.
Scheduling a Pickup
Whether it's Carrier Pickup or
time-specific Pickup On Demand,
USPS pickup options make shipping
your packages quick and convenient.
Carrier Pickup is the easy, convenient way to send qualifying packages. Just submit your request online at www.usps.com/pickup and have your items ready before your carrier arrives. It’s that simple!
Pickup On Demand allows you to schedule time-specific pickups within a 2-hour time frame. A letter carrier will make a special trip to your home or business for a fee, to pick up qualifying packages. There is no additional charge for picking up multiple pieces of mail. Visit
www.usps.com/pickup or call 1-800-222-1811 for additional
information including qualifying
packages or to schedule a pickup.
If you plan to be out of town on
business or vacation, you may
want to temporarily stop delivery
of your mail. To have the Postal
Service hold your mail up
to 30 days, visit www.usps.com,
call 1·800·ASK·USPS, or fill out a
“Hold Mail” form at the Post Office.
When you return, you can either pick
up your mail from the Post Office or
have it delivered to your home.
of Address and Mail Forwarding
Before you move, get a copy of the
Mover’s Guide from your Post Office
and return the completed form to
your letter carrier or your Post Office.
The Mover’s Guide includes postcards to help you contact banks,
utility companies, and magazine
publishers with your new address.
You can also save a trip to the Post
Office by visiting www.usps.com to
change your address online for a small fee. Fast and
easy—takes less than five minutes.
Notify your Post Office at least one
month before you move to ensure
uninterrupted mail service. Express
Mail, Priority Mail, and First-Class
Mail will be forwarded at no charge
for one year. Magazines and newspapers will be forwarded for 60 days.
Premium Forwarding Service
Going away for a while? Have
all your mail sent to you at your
Premium Forwarding Service
is a domestic service that
forwards ALL of your mail from
your permanent address to
a temporary address.
Your mail will be forwarded to
you on a weekly basis for a
minimum of two weeks up to one
year. You do not miss important
mail while you are away—all your
mail reaches you. One flat fee for
each weekly Priority Mail shipment
plus an application fee.
If you are a snowbird, college
student, executive, individual with
an extended family care situation,
or away on extended vacation,
all are possible candidates for
Premium Forwarding Service.
Never again miss a mail delivery when you’re away from home. It is easy to enroll in Premium Forwarding Service. Visit www.usps.com or your local Post Office to enroll.
There is no need to go to
the Post Office. You will save
by printing postage online at
Signing for Mail
Some pieces of mail require a
signature from the recipient at the
time of delivery. This includes items
sent with Express Mail, Certified
Mail, Collect on Delivery, Insured Mail
(over $200), Registered Mail, Return
Receipt, Signature Confirmation, and Adult Signature.
When you sign for a piece of mail,
you acknowledge delivery. The
Postal Service’s liability ends when
you sign for the mail. You may ask
the letter carrier for the sender’s
name and address before you
accept the mail. You may not open
the mail, but you may look at it as
long as the letter carrier is holding
it before you choose to sign for it.
Delivery If Recipient Is Not Home
If no one is home when the letter
carrier attempts delivery, the
letter carrier will leave a notice and
return the item to the Post Office.
Check the notice for specific
instructions or call 1·800·ASK·USPS
to have the mail redelivered.
If the sender has not asked for
Restricted Delivery, the carrier
may deliver the mail to anyone who
receives mail at that address.
Visit www.usps.com or call
1·800·222·1811 to get delivery
information on Express Mail and
mail with confirmation services.
You will need the item number
from your mailing receipt or label.
Restricted Delivery service ensures
that only a specified person (or
the person’s authorized agent) will
receive a piece of mail. Restricted
Delivery is available only if you also
purchase Certified Mail, Insured
Mail (for more than $200 coverage), Registered Mail, or Adult Signature Restricted Delivery.
Filing a Claim
You can file a claim for compensation for loss or damage of Insured
Mail, Registered Mail, and Express
Mail. A claim form can be downloaded
from www.usps.com or picked up at
any Post Office and mailed, along
with the evidence of value, to Postal
Service Accounting Services in
St. Louis, MO. Visit www.usps.com or contact your local Post Office
for additional information on how
to file a claim.
Some items require special
packaging or special permission to
be mailed. Call 1·800·ASK·USPS
or visit your Post Office to find out
how to mail these items:
- Live animals
- Fresh fruits and vegetables
Keep the Mail Safe: Hazardous and Restricted
Some things cannot be mailed
or can be mailed only in small
quantities for safety and legal
reasons. Some items have
restrictions on how they can be
- Aerosol cans
- Tobacco and tobacco products
- Flammable materials
- Liquids and powders
- Lottery Tickets
Some items, however, are not
permitted in the mail, including:
- Alcoholic beverages
- Drug paraphernalia
- Fireworks and other explosives
Call 1·800·ASK·USPS or visit your
Post Office if you have questions
about the item you want to mail.