Pricing & Classification DMM Advisory

Message board to keep postal customers informed of changes to mailing standards, services, and prices.

August 25, 2020

UPDATE 79: International Mail Service Updates Related to COVID-19

On August 25, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown ‎until September 6, 2020 or a later date to be communicated in due course.

Israel UPDATE: Israel Postal Company has advised that the restriction of physical distancing between postal employees and customers remain in place. Therefore, delays may continue to occur in the processing and delivery of all types of letter-post, parcel-post and EMS items. In addition, Israel Postal Company requests the addressees' mobile phone numbers to be displayed on items so that customers can be contacted by SMS to improve the delivery process. All previously issued restrictions regarding addressee signature and service standards continue to apply and force majeure remains in effect.

Spain UPDATE: Correos y Telégrafos has advised that it is now able to send mail to the majority of countries and territories with which routes are open. Nevertheless, problems persist with regard to the capacity, frequency and regularity of international flights. Therefore, the situation of force majeure previously declared remains in place. Consequently, until further notice, Correos y Telégrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm