April 6, 2020

UPDATE 16: International Mail Service Disruptions Due to COVID-19

On April 6, 2020, the Postal Service received notification from the designated operator of Rwanda regarding changes in international mail services due to the novel coronavirus (COVID-19).

The National Postal Corporation (Iposita) has advised that the Rwandan Government has enforced measures aimed at combating the spread of COVID-19. These measures affect the country's postal services and will remain in force through April 19, 2020. While these restrictions are in force, Iposita will not be able to meet its normal obligations in regards to quality standards (e.g. delivery times). All passenger flights to and from Rwanda are suspended and the entire postal network has been shutdown since March 23, 2020. Additionally, the processing of physical and electronic inquiries is not possible during this time.

These service disruptions affect Priority Mail Express International^® (PMEI), Priority Mail International^® (PMI), First-Class Mail International^® (FCMI), First-Class Package International Service^® (FCPIS^®), International Priority Airmail^® (IPA^®), International Surface Air Lift^® (ISAL^®), and M-Bag^® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The DMM Advisory will continue to update mailers regarding new service disruptions as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm