April 15, 2020

UPDATE 23: International Mail Service Disruptions Due to COVID-19

On April 15, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that they are extending the suspension of mail services until April 19, 2020, or a later date to be communicated in due course.

Mauritius UPDATE: Mauritius Post has advised that they are extending the suspension of mail services until May 4, 2020.

Nepal UPDATE: Nepal Post has advised that they are extending the suspension of mail services until April 30, 2020.

Sri Lanka UPDATE: Department of Posts has advised that they are extending the suspension of mail services until April 20, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have announced service disruptions:

Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72, has advised that, owing to the emergency resulting from the spread of the novel coronavirus (COVID-19), there continues to be significant delays in all of its international inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Georgia UPDATE: Georgian Post has advised that the Government of Georgia has decided to extend the measures aimed at reducing the spread of COVID-19 until May 10, 2020. This includes the suspension of signature service and suspension of service standards.

Ireland UPDATE: An Post, has advised that owing to the cancellation of numerous international flights, it is currently limited in its ability to send outbound mail (letter-post, parcel-post and EMS items) to some countries and ceasing to accept mail destined for those countries until further notice. Details of these destinations can be found at https://www.anpost.com/Coronavirus/Mails-Parcels-services. As of April 15, An Post is sending only letters, large envelopes and packets to the United States; no parcels.

Italy UPDATE: Poste Italiane has advised that the Italian Government has extended the measures aimed at minimizing the spread of COVID-19 until May 3, 2020. This includes the suspension of signature service and service standards; limitations on the size and weight of parcels; and changes to the number delivery attempts that will be made before a package is returned to sender.

Jamaica UPDATE: Jamaica Post has advised that the suspension of service standards has been extended until further notice.

United Arab Emirates UPDATE: Emirates Post has advised that it is carrying out contactless deliveries during the COVID-19 pandemic. Deliveries to the addressee’s home require the courier to confirm the recipient’s name by asking to see ID, recording name and releasing item to recipient.

These service disruptions affect Priority Mail Express International^® (PMEI), Priority Mail International^® (PMI), First-Class Mail International^® (FCMI), First-Class Package International Service^® (FCPIS^®), International Priority Airmail^® (IPA^®), International Surface Air Lift^® (ISAL^®), and M-Bag^® items.

The DMM Advisory will continue to update mailers regarding new service disruptions as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm