April 20, 2020

UPDATE 26: International Mail Service Disruptions Due to COVID-19

On April 20, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Cayman Islands UPDATE: The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until May 4, 2020.

Curaçao UPDATE: Cpost International N.V. has advised that the suspension of all postal operations has been extended until April 27, 2020.

France UPDATE: La Poste has advised that the French Government has extended the measures aimed at combating the spread of COVID-19 until May 11, 2020. As previously advised, La Poste has suspended the following services; signature on delivery, International Surface Airlift (ISAL), M-bags, returns, and International Business Reply Service (IBRS). Additionally, items weighing less than 33 lbs (15 kg) and with a maximum package size of 12.5 x 9.4 x 9.4 inches (32 cm x 24 cm x 24 cm) will be delivered by its commercial network. All other packages will be subject to delayed service.

Maldives UPDATE: Maldives Post has advised that the suspension of all postal operations has been extended until May 3, 2020, or a later date to be communicated in due course.

Rwanda UPDATE: The National Postal Corporation (Iposita) has advised that the suspension of all postal operations has been extended until April 30, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have announced service disruptions:

Jordan: Jordan Post Company has advised that, owing to measures taken to limit the spread of COVID-19, its ability to send outbound letter and parcel mail is currently limited to items for Turkey, Saudi Arabia, the United Arab ‎Emirates and the United Kingdom only. Express Mail Service (EMS) is available internationally to all destinations other than India. Additionally, all items destined to Jordan are being sanitized, and no signatures are being required for letter-post, parcel-post or EMS items.

Portugal UPDATE: CTT Correios de Portugal has advised that the Portuguese Government has extended the measures aimed at combating the spread of COVID-19 until May 2, 2020. This includes changes for items that require signature on delivery and declaration of force majeure. Mailers should expect delivery delays.

These service disruptions affect Priority Mail Express International^® (PMEI), Priority Mail International^® (PMI), First-Class Mail International^® (FCMI), First-Class Package International Service^® (FCPIS^®), International Priority Airmail^® (IPA^®), International Surface Air Lift^® (ISAL^®), and M-Bag^® items.

The DMM Advisory will continue to update mailers regarding new service disruptions as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm