Pricing & Classification DMM Advisory

Message board to keep postal customers informed of changes to mailing standards, services, and prices.

July 21, 2020

UPDATE 66: International Mail Service Updates Related to COVID-19

On July 21, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Hong Kong UPDATE: Hongkong Post has announced special working arrangements have been imposed in an effort to reduce the risk of the spread of COVID-19. These measures will affect the quality of all Hongkong Post’s services including the processing and delivery of outbound and inbound letter-post, parcel-post and Express Mail Service (EMS) items until July 26, 2020.

Indonesia UPDATE: Pos Indonesia has advised that due to insufficient means of transportation, distribution of inbound mail to remote customs and delivery offices is still subject to delays and therefore cannot guarantee the quality of service or delivery standards for letter-post, parcel-post and EMS items. As a result, all previously issued restrictions regarding suspension of signature at time of delivery and service standards continue to apply and force majeure remains in effect.

Maldives UPDATE: Maldives Post has advised that due to the resumption of limited international flights, service for outbound letter post, parcel post and EMS items is gradually returning to normal.

Togo UPDATE: The Togo Postal Corporation has advised that it has restored some of its capacity to process inbound and outbound items. However, due to suspension or cancellation of some flights and limited transport capacity, delivery times remain impacted and may be delayed. The Togo Postal Corporation therefore cannot guarantee that processing standards for the different categories of items will be met.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit