Pricing & Classification DMM Advisory

Message board to keep postal customers informed of changes to mailing standards, services, and prices.

August 16, 2021

UPDATE 190: International Mail Service Updates Related to COVID-19

On August 16, 2021, the Department of Posts, the designated operator of Sri Lanka, provided notification that, due to the rapid spread of COVID-19, the Government of Sri Lanka has again imposed island-wide strict travel restrictions until further notice. All mail items sent to Sri Lanka will be processed and delivered in compliance with restrictions and safety guidelines imposed by the government in order to prevent the further spread of the pandemic. The office of exchange and all other mail sorting centers are operating on a limited number of days with a reduced workforce. The processing and delivery of all inbound mail and the transportation of outbound mail will be heavily impacted by the current situation. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit