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Pricing & Classification DMM Advisory

Message board to keep postal customers informed of changes to mailing standards, services, and prices.
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September 22, 2020

UPDATE 87: International Mail Service Updates Related to COVID-19

On September 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Canada UPDATE: Canada Post has advised that the delivery procedure changes previously announced remain in effect. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer.Additionally, Canada Post has recently restored the 15-day limit for customers to retrieve their parcels after receiving a card with instructions. Items will be returned to the sender if they are not collected within 15 days. Force majeure remains for all international letter-post, parcel-post and Express Mail Service (EMS) items.

El Salvador UPDATE: Correos de El Salvador has advised that the government-mandated closure of El Salvador International Airport has had a direct impact on the receipt, processing and delivery of letter-post, parcel-post, EMS and registered items. El Salvador International Airport will gradually reopen to incoming and outgoing commercial flights effective September 19, 2020, and a normal flight schedule is expected to be operational by October 4, 2020. As a result, the processing and delivery of letter-post and registered items remain subject to delays.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm