Pricing & Classification DMM Advisory

Message board to keep postal customers informed of changes to mailing standards, services, and prices.

November 18, 2020

UPDATE 106: International Mail Service Updates Related to COVID-19

On November 18, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until December 1, 2020. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Portugal UPDATE: CTT Correios de Portugal has advised that the Portuguese Government declared a new state of emergency on November 9, 2020, and will be reassessed every two weeks. During the state of emergency, the processing and delivery of all types of service will be affected, including inbound and outbound letter-post, parcel-post and EMS items. As a result, CTT Correios de Portugal is unable to meet its contractual obligations, particularly with regard to delivery times for letters, parcels and EMS items, standard rules for collection of signature on delivery, hand delivery, tracking of shipments (capture and transmission times), processing of cash on delivery, and insured items. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit