Customer Support Ruling

Simplified Address - Governmental Bodies and Organizations

UPDATED January 2017

PS-032 (602.3.2)

This CSR discusses the use of the simplified address format for government addresses.

Postal regulations specify that official matter mailed by federal government agencies; state, county, or municipal governments; or the governments of the District of Columbia and the Commonwealth of Puerto Rico may use the simplified address "Postal Customer" or "Boxholder" when distribution is made to each stop or possible delivery on city or village carrier routes, or to each post office boxholder at a post office which has city or village carrier service. These regulations were implemented at the behest of the Office of Emergency Preparedness to provide government agencies with a speedy means of communicating with citizens in emergencies.

Nonprofit organizations as such, do not qualify under the postal regulations for using the simplified form of address. However, some governmental organizations, such as regularly established state institutions of learning and public elementary or secondary schools, normally are regarded as eligible to use the simplified form of address. They also may qualify to mail at the Nonprofit USPS Marketing Mail prices of postage.


Anita J. Bizzotto


Mailing Standards

Headquarters, US Postal Service

Washington, DC  20260-3436